Frequently Asked Questions:

 

Q: What type of items do you sell at Curated Heirlooms?

A: We offer a curated collection of vintage and classical home décor items, including fine art, antiques, ceramics, furniture, and other timeless pieces. Each item is carefully chosen for its historical value, craftsmanship, and aesthetic appeal.

 

Q: How do you verify the authenticity of your items?

A: All our pieces go through a thorough vetting process. We work with trusted experts, auction houses, and galleries to ensure the authenticity of each item. Where applicable, we also provide certificates of authenticity or provenance records to guarantee the item’s legitimacy.

 

Q: Can I view items in person before purchasing?

A: Currently, we operate primarily online, but private viewings can be arranged by appointment. Please contact us to schedule a viewing or discuss any specific pieces you’re interested in.

 

Q: Do you offer international shipping?

A: Yes, we offer shipping both domestically and internationally. All items are professionally packed and insured to ensure they arrive safely. Shipping costs will vary based on the item’s size, weight, and destination.

 

Q: What is your return policy?

A: Due to the unique and often delicate nature of our items, we generally do not accept returns. However, if an item arrives damaged or is not as described, please contact us within 7 days of receipt, and we will work with you to resolve the issue.

 

Q: Can I sell my vintage or antique items through Curated Heirlooms?

A: We are always looking for high-quality, unique items to add to our collection. If you have a piece you believe would be a good fit for Curated Heirlooms, please contact us with details and images, and we will assess whether it meets our criteria.

 

Q: Do you provide restoration services?

A: While we don’t provide in-house restoration services, we work with trusted restoration experts and can recommend professionals for any required restorations. We can also assist in coordinating restoration work before shipping an item to you.

 

Q: Can I request specific items for my collection?

A: Yes, we offer a bespoke sourcing service where we help clients find specific items based on their preferences. If you’re searching for a particular artist, period, or style, let us know, and we’ll assist in finding the perfect piece for your collection.

 

Q: How can I stay updated on new arrivals and special collections?

A: Join our mailing list to receive updates on new arrivals, special collections, and exclusive offers. You can also follow us on social media to see highlights of our latest pieces.