FAQ

If you have any questions about our curated collection, shipping, artwork details, or finding the perfect piece for your home, please feel free to reach out.

Shopping

Yes. Every piece at Curated Heirlooms is carefully sourced and selected for its authenticity, age, and historical character. We specialise in genuine European vintage and antique artworks, not reproductions. Each artwork is chosen with an archaeologist’s eye for historically rich objects and craftsmanship.

Where available, we provide background details, origin information, and any supporting documentation. Because many vintage works have lived long lives through private collections, full provenance may not always be possible, but we ensure every piece is curated responsibly and honestly described.

Our collection includes both original one-of-a-kind artworks. Each listing clearly states whether the piece is an original painting, drawing, and we do not stock prints, so you know exactly what you are purchasing.

Vintage and antique artworks naturally show signs of age, which is part of their charm and story. We provide detailed condition notes and photographs for transparency. Any significant imperfections or restorations will always be disclosed.

Most pieces are sold framed, while a select few could be unframed. This will be clearly mentioned in the product description. Frames on vintage works may be original or later additions, and they are often included as part of the artwork’s character.

We understand that purchasing art is personal. Returns are accepted within a specified period (within 14 days of delivery) provided the artwork is returned in its original condition. Please refer to our Returns Policy for full details.

We provide accurate measurements, detailed photos, and descriptions to help you visualise each piece. If you need additional images or styling advice, feel free to contact us before purchasing.

Yes. Most artworks at Curated Heirlooms are unique vintage or antique pieces, meaning once sold, they are unlikely to be available again. Each work is truly an heirloom with its own history.

Our collection is updated regularly as we source new finds across Europe. We recommend joining our mailing list or following us on social media to be the first to discover newly curated pieces.

Absolutely. We encourage collectors and first time buyers alike to reach out with any questions. We’re happy to provide more details about condition, origin, shipping, or styling.

Vintage and antique artworks offer something modern pieces often cannot: history, soul, and timeless character. Each work has lived a life before reaching you, bringing depth and meaning into your home.

Shipping

We offer secure, professional packaging to ensure your artwork arrives safely. Shipping costs and delivery timelines are calculated at checkout based on your location. We ship internationally where possible.

Yes. All shipments are insured for their full value, giving you peace of mind from dispatch to delivery.

Yes, we are happy to ship worldwide. International buyers are responsible for any customs duties, import taxes, or local fees that may apply upon arrival.

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